I work for Cingular (formerly AT&T) as well. Although there were hiccups with the systems, they seemed to be ironed out by the end of the day. I look forward to today. Cellphone gurl, maybe you need to look elsewhere for a job! It's wireless and it changes every day!! The merger is the best thing that could've happened to AT&T considering the direction it was going (due to the lack of direction from upper management). The New Cingular will offer you growth and opportunity if you stay focused and do what is best for the customer -- which will in-turn lead to the pay raise you feel you deserve. Hang on and keep your head up!