Shop Talk
Day one of the merge.....AT&T and Cingular
What a nightmare!!! I work for AT&T or now Cingular. Today we were given migration tools and told to migrate people to cingular but they forgot to tell us how to use the tools and what rate plans were available. I'm sure you can imagine how much fun that was. no one and I mean NO ONE knew what was going on. I spent 8 hours on the phone not counting lunch or breaks and only took 11 calls that's how long each call was.we were far from slow today. the thought buying us cake and powerade and decorating our center with balloons would smooth things over....right
Replies
- Re: Day one of the merge.....AT&T and Cingular by bradleyt78
- Re: Day one of the merge.....AT&T and Cingular by greyrat
- Re: Day one of the merge.....AT&T and Cingular by legacyblue2
