Bob's Trial Period
The rep at the store initially refuses to do his d@mn job and just return the phone, it's the last day of his d@mn trial after all so he should be able to return to phone to any dealer of the service. (He bought it at a Corp store in New York and he's taking it back to an agent location.) After screaming at every agent in the store, calling customer care to scream at them, and demanding to speak to a manager the Agents finally take the phone back just to shut him up and get him out of the store.
That was De...