Shop Talk
bob
by repCB Jul 30, 2005, 2:43 PM
It's a hot yet beautiful summer day outside, and Bob is driving down the street with nowhere to go and nothing better to do. What better time to call Cingular to have his text messaging fixed...
Fifteen minutes into the conversation...
Bob: No, I'm on it right now! Can't you just press a button and fix it while I'm on the phone?
Rep: Sir, I'm trying to explain, we need to check the settings in the phone. This type of issue is usually caused by an incorrect message center number programmed into the phone. If I could have you check that numbe--
Bob: I don't have time for this technical mumbo-jumbo. Do you know h...
(continues)