Shop Talk
i think i had my dumbest guest....
so its a few mintues before i leavin for the day, ive been here since about 9, since its a monday it has been that bad, but let me tell you this (btw she looked dumb from the get go)
Me: Hi, how may i help you today?
Her: Well im pissed, (slams phone on counter) this stupid thing doesnt work anymore and i just got it yesterday
Me:So it just stopped working? or what?
Her: i dunno, i dont care i just want my money back
I proceded to open the phone and to my amazment, (not really) water damage
Me: miss, see this little red dot? that means it has liquid damage, meaning the phone was exposed to some sort of liquid
Her: No it doesnt, thats just a mood teller, since im mad its red
Me: 😳
Me: come again?
Her: I said n...
(continues)
Me: Hi, how may i help you today?
Her: Well im pissed, (slams phone on counter) this stupid thing doesnt work anymore and i just got it yesterday
Me:So it just stopped working? or what?
Her: i dunno, i dont care i just want my money back
I proceded to open the phone and to my amazment, (not really) water damage
Me: miss, see this little red dot? that means it has liquid damage, meaning the phone was exposed to some sort of liquid
Her: No it doesnt, thats just a mood teller, since im mad its red
Me: 😳
Me: come again?
Her: I said n...
(continues)
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This is friggin hilarious. My coworkers are rolling! Was she serious? 🤣 🤣 🤣
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she gave me the most serious look id ever seen, i was just like she cant be, but she was..... 😳 😈
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Ours do also, either that or a strip. They start out white and if they are red then that means water touched it. Sometimes there is a red and white checkered strip. If it is just red then it has water damage also.
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really??
I never knew that
but now that i look at some phones in my store i see them now..
that's so cool
I never knew that
but now that i look at some phones in my store i see them now..
that's so cool
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Yeah, its great when people try to argue that even after you point that out. Manufacturers put those there so technicians can easily tell if the warranty has been voided. There's also ones inside the phone as well.
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i've seen the internal ones. there's one thats kinda easy toget to on the v265 (under the case, just need a screwdriver.) I showed how even if you pull the LDI's from the back of the phone there's others on the phone, it's wet it's void. hava g'day.
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Some reps here have spoken about how they aren't exactly the most reliable indication all the time.
For example, I seem to remember one rep listing several cases where normal conditions would change the color of them.
For example, I seem to remember one rep listing several cases where normal conditions would change the color of them.
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they are actually pretty reliable when you take into effect the ones that are on the circuit board inside. Standard humidity will not make those turn red. Only submersion or extreme humidity (i.e. in the bathroom while you take a steaming shower, in the car on an extremely cold, humid night, hanging from kite string over a tea kettle, etc.) If it were such an unreliable standard, they would have come up with something else by now.
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i was on a call when my neighbor showed me this and i could not stop laughing, it was an internal call so it was not as bad. 🤣
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umm yeah, doesn't everyones? It's a little white sticker that will turn red or pink when water has touched it. Alot of the newer batteries have them too. look for a white circle on the inside of the phone beneath the battery and a little white square soemwhere along the edge of the battery.
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that is the absolute best thing I've ever seen.......I hope you stopped on the way out, looked back at her puzzled, shook your head in disbelief and kept walking......just to show how much her stupidity had shaken your entire worldview
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unless someone comes up with a better story this week. though i'd love to see someone top that!
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welllll, i had one lady come in to my store to call warranty department because she wanted them to order her a ringtone over the internet. when they told her they didn't do that she got all uppity and chewed the guy out, called his manager to complain about him, slammed the phone down, and chewed me out for not being able to help her. (i could have, but decided no to) ALL this took place across from my desk while sat open mouthed in amazement.
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Sorry. Nowhere near the mood teller sticker. 😳 I congratulate you on your victory black_burry!!
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Man, Im going to get you a medal. That IS the dumbest customer I have seen yet. (And believe me it's a rough contest!)
I propose we start a contest!
I propose we start a contest!
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Man, and i thought the lady that said that her phone will ring even if it's turned off was dumb. Her reasoning was that her she turns off her cordless phone at home when shes done talking on it. I would say that yours takes the cake.
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black_burry said:...
so its a few mintues before i leavin for the day, ive been here since about 9, since its a monday it has been that bad, but let me tell you this (btw she looked dumb from the get go)
Me: Hi, how may i help you today?
Her: Well im pissed, (slams phone on counter) this stupid thing doesnt work anymore and i just got it yesterday
Me:So it just stopped working? or what?
Her: i dunno, i dont care i just want my money back
I proceded to open the phone and to my amazment, (not really) water damage
Me: miss, see this little red dot? that means it has liquid damage, meaning the phone was exposed to some sort of liquid
Her: No it doesnt, thats just a mood teller, since im mad its red
Me: 8
(continues)
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Here is what I say we all need to do.
Whenever we get these idiot & ignorant customers that are so bad that we post a story about it on here, we should also post that customers name and cell phone number along with the story so we can all call them and call them a dumba$$ all day long. We won't tell them WHY we are calling them dumba$$es so they won't trace it back to the store and get anyone in trouble. But I want so much to be able to call this lady and SCREAM "DUMBA$$!" at her over the phone and then hangup!
Whenever we get these idiot & ignorant customers that are so bad that we post a story about it on here, we should also post that customers name and cell phone number along with the story so we can all call them and call them a dumba$$ all day long. We won't tell them WHY we are calling them dumba$$es so they won't trace it back to the store and get anyone in trouble. But I want so much to be able to call this lady and SCREAM "DUMBA$$!" at her over the phone and then hangup!
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not my story but funny, my friend worked at dell tech support
My computer won't work
Ok, what exactly is it doing
Nothing
Is there an error message
No, just a blank screen
What color is the light on the front of the tower
No light
Is it plugged in
Yes
Have you turned on the switch on the back and pushed the button on front
Yes I've tried all that
Are you sure it's plugged in
Yes
Would you just check for me
Hang on let me get a flashlight
Why do you need a flashlight
Because the power has been off for an hour
My computer won't work
Ok, what exactly is it doing
Nothing
Is there an error message
No, just a blank screen
What color is the light on the front of the tower
No light
Is it plugged in
Yes
Have you turned on the switch on the back and pushed the button on front
Yes I've tried all that
Are you sure it's plugged in
Yes
Would you just check for me
Hang on let me get a flashlight
Why do you need a flashlight
Because the power has been off for an hour
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this is by far one of the best stories i have heard. i always like the grandma not wanting to turn her cell phone on since it would waste the batteries and wanting to know why she could not make or rec calls. Or also i had a cust that would take phone to the bathroom with him then said he would set in on his pants when he when to pull them up it fell in the toilet. me trying to hold back laughing adv insurance. he said just wanted to let us know but he knew about the insurance since this same thing happened to him a month or two ago. Me end call shortly after die laughing thinking i think u need a bluetooth headset
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that is one of those time i dont even think of asking how he got the phone.. i am afraid to even think what other things the cust could add in i really dont care to know.
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