Shop Talk
It wouldnt be Monday without this
This guy walks in while I am activating for a customer. I greet him and let him know that I will be with him shortly.
I am by myself in this location.
Customer: "Can I use the restroom here?"
Me: "Actually sir, our policy is that only employees are allowed to enter the backroom. I apologize for this, but blah-blah, next door (department store) have easy to access public restrooms. I will be just another minute with this gentleman so by the time you get back I will be happy to assist you."
Customer: "WHAT IF I **** RIGHT HERE IN THE CORNER?!?! WHAT ABOUT THAT?"
Me: "*chuckle* Sir, I would call the police and have you arrested."
I just do...
(continues)
It would totally still be Monday without this story.
"Ahh, we're gonna need a carpet cleaner here ASAP! Some dude popped a squat next to the bill payment drop box..."
I would say "sir, you may do what you wish. However, after I call the police to arrest you I will first rub your nose in whatever you do..." 😈
She didn't actually steal anything, but it took some serious cleaning to get it straightened out.
I remember two years ago I had a drunk customer come in telling me I sold him a bad phone. Comes to find out he purchased the phone from another location 30 mins away. He said he would not leave until I exchange phones. So we played the waiting game, I won...