Shop Talk
Hot off the presses!
So this just happened......
A lady calls in, a real sweet lady. Here is how it goes:
Me: "Thank you for calling _________, my name is __________. How may I help you today?"
Her: "Yes, I'm having some difficulty with my phone...........
It was run over by a bus."
At this point I proceeded to laugh right into her ear........Man. What are some of these people thinking when they call in? Do they really think that they can convince me the bus is a manufacturer's defect from motorola?
A lady calls in, a real sweet lady. Here is how it goes:
Me: "Thank you for calling _________, my name is __________. How may I help you today?"
Her: "Yes, I'm having some difficulty with my phone...........
It was run over by a bus."
At this point I proceeded to laugh right into her ear........Man. What are some of these people thinking when they call in? Do they really think that they can convince me the bus is a manufacturer's defect from motorola?
...
What you mean they're not designed to withstand being run over by a vehicle! Dang Motorola, they need to make tougher phones. I'm going to a different carrier because you sell crappy phones! Unless you give me a free RAZR to make it up to me.
...
when will manufactors learn their phones need to survive meteor impacts and trips into a black hole, they have the technology I know they do but instead they manufactor flimsy phones.
...
No kidding.
I mean, why should customers treat a $400 electronic device like a $400 electronic device? What customer really cares - the carriers probably get the damn things for free, right? And they sell them for $400! They are all theieves!
I mean, really, it isn't that hard to manufacture a phone 2 mm thick with a screen the size of that in the movie theater but still small enough to fit in your pocket. They only have to break the laws of physics - how hard can that be? I mean, customers break the law all the time, so it has to be easy....
I mean, why should customers treat a $400 electronic device like a $400 electronic device? What customer really cares - the carriers probably get the damn things for free, right? And they sell them for $400! They are all theieves!
I mean, really, it isn't that hard to manufacture a phone 2 mm thick with a screen the size of that in the movie theater but still small enough to fit in your pocket. They only have to break the laws of physics - how hard can that be? I mean, customers break the law all the time, so it has to be easy....
...
Yeah...there is no reason why dropping it in the toilet would damage it. /sarcasm
On a side note...I was selling a phone yesterday, one of our phones with rubber edging, making it a bit more rugged than our others, the Sanyo 7500 to be exact. I pointed it to him and started mentioning some of the features, the ruggedness one of them...and he replies with, "So it can get rained on, right?"
Then he stood there in disbelief when I told him you should never let any electronics near water.
On a side note...I was selling a phone yesterday, one of our phones with rubber edging, making it a bit more rugged than our others, the Sanyo 7500 to be exact. I pointed it to him and started mentioning some of the features, the ruggedness one of them...and he replies with, "So it can get rained on, right?"
Then he stood there in disbelief when I told him you should never let any electronics near water.
...
I have asked people if they would take a new plasma tv, dump it in the lake, and still expect it to work. Same thing with an Xbox or a computer. They helps them get the point a little before they start complaining about the manufacturing. At that point, they can't blame me anymore. It's great...
...
i had one once ..guy hands it to me..says its a piece of sh&*....i asked why..they said well
my cousins phone fell in a snowbank too and IT still works... 😳
of course no ins or anything 🤣
my cousins phone fell in a snowbank too and IT still works... 😳
of course no ins or anything 🤣
...
"But it didn't say anywhere that it couldn't be run over by a bus!" or "You never told me that it couldn't be run over by a bus". Those are always funny. And you can replace bus with things like hot tubs, mowers, bottoms of lakes, etc etc etc. 🙄
...
And then they ask you what neglect means.....
And somehow dropping the phone from shoulder height isn't neglect either....
And somehow dropping the phone from shoulder height isn't neglect either....
...
Guys, I think we shoud be like those lottery guys... 8 of us develop a water proof cell phone.. perfect for scuba divers, and 95% of our existing clients... we would be so rich!!! we could sit on a private island on our laptops laughing at the jokers that took our place on phonescoop.com complaining about customers...
...
I just had one of those "I HAVE BEEN A CUSTOMER FOR 300 YEARS!!! I HAVE!! LOOK IT UP ON YOUR COMPUTER!!!"
thats another thing... why do they assume that we can look up EVERYTHING about them on the pc??? "Sorry bud, I can not tell you how long you talked to Tabitha 11/07/1982..."
thats another thing... why do they assume that we can look up EVERYTHING about them on the pc??? "Sorry bud, I can not tell you how long you talked to Tabitha 11/07/1982..."
...
What? Computers are not gods?? Are they not everpresent and allknowing?? lol.
...
I don't get that either. I guess they assume that since I have a monitor, mouse, and keyboard, then I must be able to see every little detail about their account.
Even when I tell them, "Sorry, I don't have the program to look that information up, but customer service could look at your bill for you."
Customer: "Well, can't you just hit a button and bring it up?"
Yeah sure, slut...if that were the case I'd hit 'the button' and give myself a raise, too. In fact...I'd give everybody on phonescoop a raise as well! God knows we all deserve it. 🙄
Even when I tell them, "Sorry, I don't have the program to look that information up, but customer service could look at your bill for you."
Customer: "Well, can't you just hit a button and bring it up?"
Yeah sure, slut...if that were the case I'd hit 'the button' and give myself a raise, too. In fact...I'd give everybody on phonescoop a raise as well! God knows we all deserve it. 🙄
...
