Shop Talk
Been a while since I had a call like this one.
First. This idiot won't raise his voice, he's whispering. I ask him to raise his voice because I can't hear him and he pretty much doesn't. So I started whispering too, out of sheer annoyance (this goes back to that post on Deliberate mistakes I make. I've gotten contentious in my old age apparently.)
But our first caller, we'll call him Ben*... he wants three P735 phones on a family plan. The family plan itself isn't that weird, the phones are. If you look up the P735, you'll see that they are older, have some pretty nifty features but are clunky. They also retail at 500 big ones. We're selling them for $200 for new activations. I have seriously NEVER (not one time) sold one of these phones. If...
(continues)