Episode 3 of The Adventures of Bob, the Typical Cingular Customer
Fifteen minutes into the conversation...
Bob: No, I'm on it right now! Can't you just press a button and fix it while I'm on the phone?
Rep: Sir, I'm trying to explain, we need to check the settings in the phone. This type of issue is usually caused by an incorrect message center number programmed into the phone. If I could have you check that numbe--
Bob: I don't have time for this technical mumbo-jumbo. Do you know how many important messages I'm missing?
Rep: Well sir, I can fix it if I could call you back on another phone. If you...
Vox Dei said:
Sorry i hope i didn't blow it...but I know a rep who accually had a guy who's son downloaded the whole lord of the rings trilogy illegaly from his handset at .03/kb...Can you say $60,000 bill? Do you know how high you have to go in the company before you can even talk to someone about credit? I'm not sure if the CEO is authorized for that amount . Besides its and illegal download so if they take it to court they get charged for piracy...Probably cost them the same amount in fines plus they lose the case
This was done back before cingular merger long before it. the bill was 17,000 I was on the floor when the call came in a few seats down from the person who took it. And I think it wa...
Vox Dei said:
Ya i was on the floor too but i only heard it second hand. I could be wrong that it was all three but it was a huge bill.
Yeah that was like forever ago now. must been like 2 years ago i think.