"I want to add insurance because my phone is already acting up"
I HAVE 30 DAYS TO ADD INSURANCE I WANT TO ADD INSURANCE!!!!!
Before adding insurance to anyone's phone I am required to get confirmation there is nothing wrong with the phone...I get incentives for adding so I wish I could... if it's a software issue warranty will help you... blah blah
CAN I SPEAK TO SOMEONE ELSE BECAUSE YOU'RE RETARDED!!!
wow... hold please
conveyed all this to supv. Supv said "She called you retarded?! I'm going to force feed her my (paraphrased) legume satchel!!!"