Customers can never be kind and Loelia hits me.
Besides this my co-worker Loelia hits me with her eyeglasses case or hand wallet just because.
It seems that this is due to the high availability (time on the phone without getting a call) that we have due to the holidays.
What is it like for you guys working as CSRs for other phone companies?
Chuck Norris keeps an eye open at night checking the closet ant under the bed every once in a while just to make sure that Loelia's not there.
Be patient with her, otherwise you will be a patient but on the hospital XD