Phone Scoop

printed July 28, 2015
See this page online at:
http://www.phonescoop.com/forums/forum.php?fm=m&ff=17&fh=3144127

Home  ›  Forums  ›

Shop Talk

all discussions

Kinds of tele-reps

hobble

Jun 23, 2012, 7:41 PM
rep: oh sure we can get you an early basic phone to smartphone upgrade

custy: That's awesome, he said I could get an early upgrade

me: PLZ TELL HIM TO NOTE IT ON YOUR ACCOUNT AND GET HIS REP ID

custy: Oh no, he says I don't need that done. All you have to do is call your support line and they will make the changes

me: .... *calls support line* *explains situation*

new rep: sorry, we can't do that

me: He was just talking to a customer service rep from his line and they said that it was no problem. Aren't there any notes? Aren't location codes logged when accounts are accessed.

new rep: sorry, theres nothing here on his account and nothing we can do. *click*

me: FFFFFFFFFFFFUUUUUUUUUUUUUUUUUUU
...
Magnagarde

Jun 23, 2012, 9:04 PM
Dude, you must be a dealer for one of the big four companies to be having such a negative view of reps.
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2015 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.
1