Shop Talk
‹ all discussions
show all 14 replies
Spanish calls
wire5Feb 7, 2012, 8:53 PM
I'm sick and tired of our company; if you want me to take spanish calls pay me more.
...
and teach me spanish...don't forget that part 🤣
...
wire5Feb 7, 2012, 9:48 PM
But seriously, I'm tired of them sending us an email that says we are required to take spanish calls (and get an interpritor(Sp))instead of transfering them to the spanish line.. .
...
thats easy, take the call, and speak english.- no one said yo need to speak spanish in tha call 😎 at the end cust will hung up.-
...
We are not allowed to speak in anything but English. Will be fired if try.
...
when i was taking calls we also were supposed to take those calls (spanish), and i just stared speaking english until they hang up 😈 , i mean dont take me wrong im latin american and prefer spanish over english but i just dont get paid to speak spanish, beside there is a hole diferent line for those calls and i wont be working my ass of with a queue of 250 calls waiting while spanish queue had 5-15 min availabe time.- 😕 .-
aaahhh good old days (i hope they never come back 🤣 )
...
We do not have an onsite spanish que. All of ours go somewhere else
...
And they wonder why my transfer rate is 100% 🤣
...
I Transfer them to Pizza Hut 🤣 🤣 🤣
...
FreddFeb 20, 2012, 12:30 PM
Wouldn't it more appropriate to transfer them to Taco Bell?
...
Good Point!!!!! Got they're number 🤣 🤣 🤣
...
But since I'm In El Paso it doesnt matter where I transfer them too!!! 🤣 🤣 🤣
...
FreddFeb 20, 2012, 2:16 PM
Even better point!!! 🤣
...
‹ all discussions