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Spanish calls

wire5

Feb 7, 2012, 8:53 PM
I'm sick and tired of our company; if you want me to take spanish calls pay me more.
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ATTDRONEV2.5

Feb 7, 2012, 9:05 PM
and teach me spanish...don't forget that part Laughing
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wire5

Feb 7, 2012, 9:48 PM
But seriously, I'm tired of them sending us an email that says we are required to take spanish calls (and get an interpritor(Sp))instead of transfering them to the spanish line.. .
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damaguz

Feb 14, 2012, 10:16 PM
thats easy, take the call, and speak english.- no one said yo need to speak spanish in tha call Cool at the end cust will hung up.-
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tacmus

Feb 19, 2012, 5:36 PM
smart move Cool
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olderthandirt

Feb 19, 2012, 6:16 PM
We are not allowed to speak in anything but English. Will be fired if try.
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damaguz

Feb 19, 2012, 6:52 PM
when i was taking calls we also were supposed to take those calls (spanish), and i just stared speaking english until they hang up Twisted Evil , i mean dont take me wrong im latin american and prefer spanish over english but i just dont get paid to speak spanish, beside there is a hole diferent line for those calls and i wont be working my ass of with a queue of 250 calls waiting while spanish queue had 5-15 min availabe time.- Confused .-

aaahhh good old days (i hope they never come back Laughing )
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olderthandirt

Feb 20, 2012, 2:36 PM
We do not have an onsite spanish que. All of ours go somewhere else
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dilligaff1

Feb 20, 2012, 1:53 PM
And they wonder why my transfer rate is 100% Laughing
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dilligaff1

Feb 20, 2012, 12:25 PM
I Transfer them to Pizza Hut Laughing Laughing Laughing
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Fredd

Feb 20, 2012, 12:30 PM
Wouldn't it more appropriate to transfer them to Taco Bell?
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dilligaff1

Feb 20, 2012, 12:35 PM
Good Point!!!!! Got they're number Laughing Laughing Laughing
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dilligaff1

Feb 20, 2012, 12:36 PM
But since I'm In El Paso it doesnt matter where I transfer them too!!! Laughing Laughing Laughing
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Fredd

Feb 20, 2012, 2:16 PM
Even better point!!! Laughing
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wire420

Feb 20, 2012, 3:50 PM
Laughing Laughing Laughing Laughing
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