Shop Talk
Is it really THAT shocking...
...that a cell phone company would observe holidays, such as New Year's Day?
One of my reps just told a customer that we would be closed tomorrow, to which the customer yelled:
😲 😲 "YOU ARE CLOSED NEW YEAR'S DAY?!?!?!?!?!" 😲 😲
For the last time, I am NOT here to serve you. I am here for a paycheck.
I do not live to work, I work to live.
And if your contacts are so G/D important, then find a way to keep a backup copy of them for yourself! Believe it or not, getting pissed at me and treating me like $#!t won't bring them back...
One of my reps just told a customer that we would be closed tomorrow, to which the customer yelled:
😲 😲 "YOU ARE CLOSED NEW YEAR'S DAY?!?!?!?!?!" 😲 😲
For the last time, I am NOT here to serve you. I am here for a paycheck.
I do not live to work, I work to live.
And if your contacts are so G/D important, then find a way to keep a backup copy of them for yourself! Believe it or not, getting pissed at me and treating me like $#!t won't bring them back...
...
dougthedr said:
Believe it or not, getting pissed at me and treating me like $#!t won't bring them back...
Actually, this one customer yelled at me so hard, that I found a magical secret tool that allowed me to transmit all of his lost contacts to his new phone in an instant.
Customers, call center reps can actually do everything you ask, but the buttons just don't appear on our screens until the phone systems detect a certain ferocity behind your cries of anger. Yell harder, you will get what you want!
...
I knew I wasn't yelling hard enough. Should I also make sure to insult the reps family, beliefs, sexual preference, and voice or will these not help the magic tools appear.
...
A good suggestion for the customer is
1. Get a life
2. Get a life
3. Get a life
4. Get an enema
do not tell them to by an airhorn and use it when calling.
1. Get a life
2. Get a life
3. Get a life
4. Get an enema
do not tell them to by an airhorn and use it when calling.
...
