Shop Talk
water damage
Here's what happened. I had a momentary lapse in common sense and decided to browse on my Incognito while enjoying a hot bath. I picked it up and removed the battery as soon as it hit the water, and the indicator does not show water damage, but the inside screen went blank and i could only use the phone for calls using the outside touch keypad.
Now, just a few hours ago, my screen came back on and my phone seems to be working normally. Did my phone escape certain death, or is it just a matter of time until I have to go back to BB and get another one? If the latter, how much time might I have?
JTRaven said:
I have had a few people that it happened to, and still got a warranty replacement phone for free because the stickers didn't show it.
Be careful. Some phones have internal LDIs! If they find fault with the phone that you caused, they'll make you pay for the warranty replacement.
You'll probably have to go through insurance and pay the deductible, unless you want to spend the time in store and hope they either A) dont see it B) dont open it and just swap you out or C) take pity on you and give you a break.
My boss was very back and forth, so one day he'd give people breaks (or if they were hot girls he'd make an exception), and other days he'd see one scratch on a phone and call it physical damage. You store may be different. The worst that'll happen is they'll tell you to go through insurance.
Dollgrin said:
You'll probably have to go through insurance and pay the deductible, unless you want to spend the time in store and hope they either A) dont see it B) dont open it and just swap you out or C) take pity on you and give you a break.
Please don't do this. At least with an indirect dealer.
We just recently had a customer exchange a phone, claiming it was dead on arrival. LDIs were white, and the phone would not power on, so we took it in and sent it back in our daily RMA. A week later we got it back with a memo stating it had indications of internal water damage. Called the customer admits she got it wet, yet refuses to return replacement or pay liquidated damages... so that's cool.
Not only that, but you survived constant drops, at least three hits to the wall from across the room (for the record, those were your fault for messing up on me), and that one time I left you with a 2 year old for 5 hours.
I might not have been the best owner for you, and you might have lashed out at me a couple times by refusing to let me see my nasty videos and restarting when I go to youtube, and dropping calls from my girlfriend at any given time, but in the end, I appreciate all you did for me, you silver, square piece of crap.
So long, Incognito. 😢