Shop Talk
Time to find a new Job!
explained that we don't sell this phone over the phone (as everyone knows) and I could not assist with activating the phone...
rep explained that she just wanted to transfer the customer even though I would not have been able to help...
maybe she realised how dumb she was because while I was asking my sup who would be able to help the rep disconnected...
I hope you are reading this... you are a retard. Find A New Job!