Shop Talk
Number Change fee
C: i need to change my phone number.
M: ok, i can help you with that. are you aware of the 36.00 fee associated with changing your number?
C: 36?? But i'm getting harassing phone calls!! I shouldn't have to pay anything for peace of mind!!
M: Are we the ones harassing you?
C: 🤨 no...
M: Maybe the people harassing you should pay the 36.00 fee.
C: I've never looked at it that way, wow...
sometimes you just gotta keep it real.
M: ok, i can help you with that. are you aware of the 36.00 fee associated with changing your number?
C: 36?? But i'm getting harassing phone calls!! I shouldn't have to pay anything for peace of mind!!
M: Are we the ones harassing you?
C: 🤨 no...
M: Maybe the people harassing you should pay the 36.00 fee.
C: I've never looked at it that way, wow...
sometimes you just gotta keep it real.
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probably at&t...i don't think it should be waived under any circumstance. these people go into the cor stores & say they want a specific number & the store says OH...just call customer care & tell em youre bein harrassed, they'll waive it.
mwahaha 😈 ...not if you get me on the phone. if you say harrassing, im gonna make you tell me what number it is & best believe i'm gonna check it out!! if i see that number has only called you twice in a billin period? best believe you're gonna pay the fee 🤣 i don't care what the commission hounds told you 🙄
yes...yes im mean 😈
mwahaha 😈 ...not if you get me on the phone. if you say harrassing, im gonna make you tell me what number it is & best believe i'm gonna check it out!! if i see that number has only called you twice in a billin period? best believe you're gonna pay the fee 🤣 i don't care what the commission hounds told you 🙄
yes...yes im mean 😈
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Then I get them and tell them its a standard fee and they already had their fees waived in the past. I dont waive it. They then call in and some weirdo who cant read english waives it on their next bill "because they werent told"....🙂
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sinister said:
probably at&t...i don't think it should be waived under any circumstance. these people go into the cor stores & say they want a specific number & the store says OH...just call customer care & tell em youre bein harrassed, they'll waive it.
mwahaha 😈 ...not if you get me on the phone. if you say harrassing, im gonna make you tell me what number it is & best believe i'm gonna check it out!! if i see that number has only called you twice in a billin period? best believe you're gonna pay the fee 🤣 i don't care what the commission hounds told you 🙄
yes...yes im mean 😈
You're anything but twisted. I've had exactly that scenario fall into my lap, and you better be...
(continues)
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we don't charge to change your number, but you can only do it 3 times in 30 days and you can't pick a particular PTN; it's totally random.
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better than paying to change the number!! yeah sprint yet ahead again!
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ONLY 3 times in 30 days? that sounds like a lot! who would need that,(im sure there May be ONE valid reason) other than fly-by-night scam companies trying to dodge rip'd off customers???
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I've had only one custy call in, in the time I've worked for Sprint wanting to change the number and he had already hit his three tries in the month. He went through the roof when I told I couldn't change it anymore until his billing cycle started over. Turned into an escalated call.
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