Shop Talk
Pro Tip
Don't put into your notes that your customer is mentally ill and needs serious help because she's screaming and cursing at you.
This gave me one heck of a laugh as I'm reviewing this absolutely egregious customer's history with us (40+ touches this month alone), but you're gonna wind up with an IRT or a serious write up if you're not careful, whoever you are, my dear Financial Services agent.
...seriously though, thanks for the laugh, needed it after dealing with her. 🤣
This gave me one heck of a laugh as I'm reviewing this absolutely egregious customer's history with us (40+ touches this month alone), but you're gonna wind up with an IRT or a serious write up if you're not careful, whoever you are, my dear Financial Services agent.
...seriously though, thanks for the laugh, needed it after dealing with her. 🤣
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