Shop Talk
"Location 908 Please"
Me: Thank you for calling, how can I help you?
Cust: I'd like to speak with location 908, please
Me: Ok, can I ask what this call is about?
Cust: Location 908.
Me: 🤨 Ohhh kay, can you tell me what it is I can help you with?
Cust: You can help me by getting me to location 908.
Me: Can you PLEASE tell me what you are calling about? I need to know in order to know WHO to transfer you to if I need to transfer you, but I can PROBABLY help you.
Cust: I just need to talk to location 908.
Me: Ok well, I'm trying to help you, but you won't tell me what this is about, so please hold...
Me: [Transfer call to Spanish Line]
**I don't work for a cell phone call center, I used to, I work for an insurance call cente...
(continues)
Cust: I'd like to speak with location 908, please
Me: Ok, can I ask what this call is about?
Cust: Location 908.
Me: 🤨 Ohhh kay, can you tell me what it is I can help you with?
Cust: You can help me by getting me to location 908.
Me: Can you PLEASE tell me what you are calling about? I need to know in order to know WHO to transfer you to if I need to transfer you, but I can PROBABLY help you.
Cust: I just need to talk to location 908.
Me: Ok well, I'm trying to help you, but you won't tell me what this is about, so please hold...
Me: [Transfer call to Spanish Line]
**I don't work for a cell phone call center, I used to, I work for an insurance call cente...
(continues)
...
