Shop Talk
dont you hate..
Me: ..end of the call(4:30 mins) Sir, do you have time to be transferred to a survey?
Cust: Yes. My grandchild like texting and taking pictures with her phone.. That is why I dont put this services in my account because kids are kids and they use my phone for this also. Ahh my grandchild. The mother prohibit her to send text and photos because kids are kids you know what Im saying? Thank you for helping me my grandchild is driving me crazy about having her phone back.. She cant send texting from my phone. She uses mine. Im paying for the service.. BLAH BLAH BLAH MY GRANDCHILD...call really ended in 10:45
ughhh!!!
Cust: Yes. My grandchild like texting and taking pictures with her phone.. That is why I dont put this services in my account because kids are kids and they use my phone for this also. Ahh my grandchild. The mother prohibit her to send text and photos because kids are kids you know what Im saying? Thank you for helping me my grandchild is driving me crazy about having her phone back.. She cant send texting from my phone. She uses mine. Im paying for the service.. BLAH BLAH BLAH MY GRANDCHILD...call really ended in 10:45
ughhh!!!
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Wow. You pretend to care or to polite to tell them your placing them on hold and trans fer before they can get another word in? 👀
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I cant interrupt customer while talking.. is rude for qa and I cant just place him on hold for no reason.. they take points out for that... I cant release, i get fired... I cant sound like I want to get rid of the customer... what can i do? let him talk... ☹️
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btw.. I not even talking... so I have no time to be polite or anything.. he was doing a monologue! I wasnt talking at all..
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