Shop Talk
Automatic approval?
That or just hang up on the customers that i can't understand. If you're going to call someone DON'T MUMBLE and SPEAK CLEARLY. I would rather them yell at me than whisper. At least that way a can turn down the volume instead of have it cranked trying to hear them
Typically, they want the most expensive phone possible with the most features including the expensive handset protection. It doesn't matter as long as they don't pay anything today since they will never be able to pay the bill in the future.
Grrrrrrrrr