Shop Talk
I broke my phone you better give me a new phone now
👿 or im cancling my account, why you just purchased that phone and didnt wnat to put insurance on it? like 2 months ago, just pay the etf and shut up
im sick of stupid people today
im sick of stupid people today
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Today????
It's an every day ordeal man.
People are stupid when it comes to cell phones.
It's an every day ordeal man.
People are stupid when it comes to cell phones.
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I had a call from an EVO user that LOST HIS PHONE 2 days after purchase, and found it in a puddle. No insurance. That was fun.
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You have to wonder about some people. It's a delicate piece of sophisticated electronic equipment that just a few years ago was impossible to create. Then people drop them, toss them around, leave them in their pockets when they jump in the pool, etc...
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Yeah. Most of the Higher end phones like the Android or i-Phone cost as much as a laptop and these people will not be caught dead using their laptop in the rain, shower or dropping, tossing it to someone.
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Speaking of laptops, I saw a guy carrying his laptop with a USB data card in the USB port, walking out of a restaurant, holding the laptop by one of the corner, with the screen open, like he just couldn't be bothered to close the screen to walk between the table and his car.
It's like, you don't realize that's an expensive piece of equipment, do you?
It's like, you don't realize that's an expensive piece of equipment, do you?
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What it boils down to is the Subsidy given to people for renewing or signing a contract.
I had a Customer, not the account holder, come in to my store 1 day after getting her phone stating it did not work. I opened the battery door and water poured out. I told her she would have to replace the phone by buying a new on or filing an insurance claim. She did not want to get Daddy mad at her because she dropped it in a bucket of water while washing her car, so she said she would just buy a new on. I told her a new one would be $250. She stated that i should only be $49.95, what her dad paid for it. After I explained that was the introductory price, she went home and broke the news to daddy.
I had a Customer, not the account holder, come in to my store 1 day after getting her phone stating it did not work. I opened the battery door and water poured out. I told her she would have to replace the phone by buying a new on or filing an insurance claim. She did not want to get Daddy mad at her because she dropped it in a bucket of water while washing her car, so she said she would just buy a new on. I told her a new one would be $250. She stated that i should only be $49.95, what her dad paid for it. After I explained that was the introductory price, she went home and broke the news to daddy.
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Even if they did put insurance on the phone, they would still be mad because of the Deductible fee and they would still threaten to cancel because 'this carrier can give me this phone that phone for free..' Yeah go ahead, sign up with another provider and what if they lose the phone again after a few months, they're not eligible for discounts and don't want to pay the deductible again (bear in mind, Asurion is the insurance company for most cellphone carriers)? Will they cancel and go with another provider again, run new credit, set up new account? It doesn't make sense. Just shut up, either pay full price for the phone, pay the deductible or get a used phone from a pawnshop or something!
Customers has minds of their own but they d...
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Customers has minds of their own but they d...
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