Shop Talk
I need 3G wifi!
Me: yes you do
Cust: remove it, i want to use wifi.
Me:..you can use wifi, the block is for OUR data service.
Cust: ....give me a second.... OK SO I NEED TO CONNECT TO 3G USING WIFI.
Me: 🙄
Cust: I can download emails with wifi right?
YOU KNOW WHAT NEVERMIND YOU DONT KNOW ISH! hangs up.
Me: 🤣 🙄 😕
The customer was asking for something we provide differently than she was describing, and it was confusing me to get an idea of what she was asking. She eventually gave up and just said "I'll call somebody else, because you obviously don't know what you're saying." *click*
I said to my monitor, now that she was gone, "Oh I know what I'm saying; I don't know what YOU'RE saying."