Shop Talk
Platinumtel's shady owners up to it again.
Without notice this morning, Platinumtel started charging 0.10 per message for incoming and out going picture messages. No notification was sent to customers. Only dealers got notification today at roughly 1pm.
Here is the email I got today:
Valued PlatinumTel Dealers,
Effective today, picture messaging will cost $.10 per incoming and outgoing message for customers on the Unlimited Talk and Text Plan. I spoke to Customer Service and they are giving out credits to customers since there was no advance warning, so customers can call in to receive a credit for their picture messages that they thought were free.
I apologize about the short notice. Please feel free to contact myself or Serina with any questions you may have.
Than...
(continues)
Here is the email I got today:
Valued PlatinumTel Dealers,
Effective today, picture messaging will cost $.10 per incoming and outgoing message for customers on the Unlimited Talk and Text Plan. I spoke to Customer Service and they are giving out credits to customers since there was no advance warning, so customers can call in to receive a credit for their picture messages that they thought were free.
I apologize about the short notice. Please feel free to contact myself or Serina with any questions you may have.
Than...
(continues)
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How long are they giving credits? Might as well not charge if you are just going to give credits and not give a cut-off date, its the same thing 'no notice'
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Don't know. I'm surprised they're giving any credits. I actually like platinumtel, but they have some issues they need to work through. They have a good product, but charging for pic message when all the other prepay providers are including it for free doesn't make since. They're going backwards. Money hungry..... That's ok, Virgin $60 is exactly the same, so when the phones are available to non bsr stores, I'll drop platinumtel.
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Yeah Virgin is awsome when they say unlimited txt you get IM email txt and pic and video messages is all included in the package now they have some cooler phones in the line up like they have the black berry 8530 the Kyocera Loft and the Rumor Touch too. So you may wanna look into it!
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