Shop Talk
refurnished
Me: How may I help you today?
Cust: You ppl done send me a refurnished phone!
Me: (mute)*snicker snicker*(unmute) Are you having trouble with your replacement phone?
Cust: Yes you ppl cant get nothing right there and I demand a new phone not some old refurnished phone. It dont work.
Me: Well I do see this was an insurance replacement. I'll be more than happy to connect you with our provider to assist you in replacing your phone.
Cust: yeah cause I didnt want no refurnished phone so you ppl need to send me a new phone cause this is b*** s***.
Me: I understand just a moment and I'll connect you right away.
OMG really lol that was so funny.
Cust: You ppl done send me a refurnished phone!
Me: (mute)*snicker snicker*(unmute) Are you having trouble with your replacement phone?
Cust: Yes you ppl cant get nothing right there and I demand a new phone not some old refurnished phone. It dont work.
Me: Well I do see this was an insurance replacement. I'll be more than happy to connect you with our provider to assist you in replacing your phone.
Cust: yeah cause I didnt want no refurnished phone so you ppl need to send me a new phone cause this is b*** s***.
Me: I understand just a moment and I'll connect you right away.
OMG really lol that was so funny.
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