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pci violations

angrydem

Apr 7, 2010, 4:58 PM
ok i understand not to have the capability to copy financial info and not having pens or phones at our desk but why we cant we read a magazine or look at say wikipedia or something educational i frequently go 20-30 min between calls amd as long im putting the numbers up whats the problem why o why did i quit chippendales bad career move 😢
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kendrat

Apr 7, 2010, 5:19 PM
Yeah we can't do those things here. We cannot do puzzles while we are slower, read a book nothing like that. We have to make sure we are helping the customer. But, when it is slow we do not have anything to do. So it does kind of suck. 😢
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rlpinca

Apr 7, 2010, 5:30 PM
The people that make those policies are the ones in their office listening to music and playing games on their computers.

Here it was a problem with a few select individuals ignoring customers or sitting in wrap for extended times to play games. I think it would be alot better for managers to have a back bone and make an example out of the bad apples instead of punishing everyone and looking like fools.

But then again, logic is against company policy.
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angrydem

Apr 7, 2010, 6:58 PM
yeah my ex tl [who was fired last weel] would sit at his desk surfing and listening to heavy metal on his head phones [which we could hear] your right fire the losers watching porn and on the rare occasions we have visitors then only work related sites but that would make too much sense 😡
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rlpinca

Apr 7, 2010, 7:14 PM
It seems that the current trend in all industries is for upper management to treat front line management as babysitters more than letting them be actual managers though.

Alot of times their hands are tied and they're not allowed to crack the whip like they should.
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ruler_goddess

Apr 7, 2010, 7:18 PM
PCI makes no sence were not suppose to have pens or paper no books or magazines. I mean WTF are we going to paper cut ourself and write down account info?
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dilligaff1

Apr 8, 2010, 12:23 PM
The last CC I worked at was like that. Now the CC I work in Everybody has Cell Phones at they're cube. We can Read, write, we can even eat at our station 😁
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ruler_goddess

Apr 8, 2010, 1:37 PM
Wow you suck I have to sneek my phone like a spy or ninja lol. Were oly allowed to have chips or cakes ect. extream junk food thats not worth eating lol.
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dilligaff1

Apr 8, 2010, 1:49 PM
They have sighns everywhere, "Cell Phones Cameras are Prohibited in Building" yet every body has cells usb'd to the tower and watching tv. A local Chinese restuarant sets in in the breakroom and selld food to take back to the phones. We have a BBQ place here today.
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ruler_goddess

Apr 9, 2010, 11:27 AM
Thats cool they watch us here we have walkers and I dont trust some of them 👀
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dilligaff1

Apr 9, 2010, 12:28 PM
Ours eat with us. Two weeks ago we had Karaoke IN THE CC 😳 Was on a Saturday 🤣
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ruler_goddess

Apr 9, 2010, 2:00 PM
Thats scare I wanna work at you CC
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dilligaff1

Apr 9, 2010, 2:40 PM
We're hiring BIG time 😎
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ruler_goddess

Apr 9, 2010, 4:06 PM
Wheres it at?
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dilligaff1

Apr 9, 2010, 9:36 PM
West Texas 😎
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dilligaff1

Apr 9, 2010, 9:51 PM
We even have a full size Ping Pong table RIGHT ON THE PRODUCTION FLOOR 🤣 All day and night its none stop sound of Ping Pong while we take calls. They're Playing right now 😲 🤣 I'm sure Custies can hear it 😳 in our headsets 🤣
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TequilaTime

Apr 9, 2010, 9:55 PM
i wish we had ping pong....beer pong would be better but alas that's a little more than we can hope for. liquor pong is better anywayyy
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dilligaff1

Apr 10, 2010, 9:28 AM
Yea this CC wild. Read my previous posts. 😎
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dilligaff1

Apr 10, 2010, 4:37 PM
YUMMMM. They (The Staff) served fresh made to order Pancakes 4 breakfeast today 😁 Too take back to uor stations//Syrup,Butter and all 😲
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Fredd

Apr 9, 2010, 3:47 PM
Too bad so many of you know so little about the dificulties of establishing workrules in a modern workplace. Too many people try to get away with bending rules, and they become unenforceable. Yes, there are bad apples that spoil it for all, but if the rules are not uniformly applied, the work place is open to discrimination suits for selective enforcement when they try to terminate the bad ones. A good manager will warn you first - then please help them out and obey the rules. You know you want the boss to get rid of that jerk that always abuses everything - help him make it easier to enforce!
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SprintCC

Apr 10, 2010, 10:25 AM
You know that everyone wants things their way. The rules like no cell phones are in place for a very good reason, but people tend to ignore it at every opportunity. They think it is unfair they they be expected to just work while on the clock. Checking texts and facebook can't be interrupted to them.
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dilligaff1

Apr 10, 2010, 5:01 PM
Yet see my previous posts in this thread the way our CC rolls 😎
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