Shop Talk
If you could remove one phone from your lineup
Customer's can't understand how the discounts work with it, why it can't have our old price plans and work correctly with another sprint phone or why I'm not giving credit because thier original price plan didn't have mobile to mobile for free. This thing has been a billing nightmare for my dept over any other phone over the past 3 years I've worked here.
Owenu said:
I get the most complaints about that phone. Since it came out in June of 2009, I've had maybe a handful of customers say they like that phone. I don't know why this phone is $550, and doesn't even have a camcorder, and cannot foward texts. I guess it can forward now with the updates, but still. I've never actually held this phone, but common complaints are that it is cheaply built, that the slider is always loose, cannot use multiple apps like it is claimed, screen cracks, and so on.
yeah...there's a reason palm is a dying breed. i'm still shaking my head at my carrier's choice to add two palm devices this month ๐คจ