Shop Talk
BEST BUY!
How do u like being insulted???
Example:
Best Buy
HTC Pure - $0.00 after instant rebate
Samsung Jack - $0.99 after instant rebate
Blackberry Bold 2 (9700) - $99.99 after instant rebate
AT&T.com
HTC Pure - $149.99 after $50 mail in rebate
Samsung Jack - $0.00 after $100 mail in rebate
Blackberry Bold 2 (0700) - $99.99 after $100 mail in rebate
So I don't know about you but I would love to open a new line of service and pay nothing then have to pay $200 and wait for a $50 mail in rebate. Sorry stores you lose.
Explain to me why a customer would want to spend $200 extra on their phone just so you can help them?
I don't treat customers like crap, I do exactly what customer service call center reps do and send them back to the point of sale. You think just because we work in a store that means we have to help everyone that comes in the door?? Get over yourself buddy, I'm here to make money, not hold the hands of cheap customers while MY sales suffer.
Here's why they should buy from me:
The transaction will be done right the first time; the customer will leave completely satisfied with my business phone number in case of any questions; they will be informed of any and all charges at the point of sale as well as any reoccuring charges on the...
(continues)
Its kinda like telling people we should send all our customers to Walmart.
Verizon would never be able to keep up the volume of handset sales because Best Buy is not a sales oriented organization. They are a big box retailer. Big box retailer doesn't drive sales they allow the customer to help themselves. If our customers all knew what was best for them, they wouldn't need stores they'd all be dealers themselves.
You need some serious mental examination! Do you like your job, cause it goes away eventually if everyone went there.
kallcenterking said:
everyone should start refering all their customers to BESTBUY to get their phones!!! no MIR, and we wont have to deal with store reps anymore ๐
Um there's no MIR at a lot of indirects. I notice your nick says you're from a call center... yet you want Best Buy to sell more phones? You realize that means more people calling you being angry cause Best Buy does not know ****? Ok then. ๐