Shop Talk
TRUE STORY....
Customer: I bought this phone yesterday and I am not happy with it.
Rep: I am sorry to hear that.
Customer: Can I return it.
Rep: Sorry we can not take phones back.
Customer: EXCUSE ME.. I purchased this phone yesterday and on the reciept it says i have 30 days.
Rep: I understand your frustration, but we have too many phones that have been returned so the process of sending them back to the manufacture is a long one which I just dont feel like doing.
Customer: This is Illegal and you will hear from my lawyer.
Rep: Does he have Verizon?
Customer: What does that have anything to do with it?
Rep: Right now we have a special sale going on with buy one gets ones frees that way we can get him a phone and you can add another line (which yo...
(continues)
Rep: I am sorry to hear that.
Customer: Can I return it.
Rep: Sorry we can not take phones back.
Customer: EXCUSE ME.. I purchased this phone yesterday and on the reciept it says i have 30 days.
Rep: I understand your frustration, but we have too many phones that have been returned so the process of sending them back to the manufacture is a long one which I just dont feel like doing.
Customer: This is Illegal and you will hear from my lawyer.
Rep: Does he have Verizon?
Customer: What does that have anything to do with it?
Rep: Right now we have a special sale going on with buy one gets ones frees that way we can get him a phone and you can add another line (which yo...
(continues)
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Call it what you want.... 2 POSTPAIDS.... not to mention I SLAMMED EM with $75 in features... 😁
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Customer: I bought this phone yesterday and I am not happy with it.
Rep: I am sorry to hear that.
Customer: Can I return it.
Rep: I am sorry we cannot take that phone back.
Customer: EXCUSE ME.. I purchased this phone yesterday and on the reciept it says i have 30 days.
Rep: I understand your frustration, but is that phone and your service with Verizon?
Customer: Yes
Rep: And that brings up why I cannot accept a return on that phone. If you look around you'll notice how everything is in blue and white not red and how everything says "Att" not "Verizon". Since that is a Verizon phone and this is an Att store my original statement stands I cannot accept a return on that device. Might I suggest you take it back to that address for the...
(continues)
Rep: I am sorry to hear that.
Customer: Can I return it.
Rep: I am sorry we cannot take that phone back.
Customer: EXCUSE ME.. I purchased this phone yesterday and on the reciept it says i have 30 days.
Rep: I understand your frustration, but is that phone and your service with Verizon?
Customer: Yes
Rep: And that brings up why I cannot accept a return on that phone. If you look around you'll notice how everything is in blue and white not red and how everything says "Att" not "Verizon". Since that is a Verizon phone and this is an Att store my original statement stands I cannot accept a return on that device. Might I suggest you take it back to that address for the...
(continues)
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