Shop Talk
Call Center VS. Retail Location
(continues)
My least favorite is when a BEUC agent warm transfers someone to me saying they have an email issue and they customer's email is working just fine.
Rant Rant Rant
GotoGirl said:
I actually get a kick out of getting the unreasonably irrate people on the phone, i dont think id have as much fun if it were face to face..
it's a lot easier to laugh about someone mad when they're not looking you in the eye
I just got off the phone with a guy that is mad cause i cant have UPS hand deliver his device on thanks giving, prime example.
gues it gives me something to laugh about through the day.. 😁
;]
(continues)