Shop Talk
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WHY
do people think it's ok to answer their phones when I am in the middle of answering a question that they just asked me?
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Your not important to them..... your just there to service them.
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what kind of store are you working in???
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must customers keep talking when you are on the phone with customer care about their $500 bill because they went over their text plan and minutes?
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LanaeOct 19, 2009, 4:29 PM
Yes, I expecially like it when you are helping other customers...more are waiting to be helped...and someone walks up and pushes past them to ask their question cause they think they are more important.
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My favorite is when they call you and then put you on hold.
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yeah, I disconnect the call when they do that, unless they are getting information I asked them for.
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