Shop Talk
The most pissed off customer
Cust comes into the store we are supper busy and is waiting for me to finsh. several reps approcah him as i am finsing up with new custmoer and he says he is waiting on me. I fisnh.... this is where it gets intresting.
The customer approcahes me and converstion happens as follows:
Cust: Glad to see your done
Me: wlecome to blah how can i help you today sir.
Cust: do you not remeber me!
Me: yes sir i do is there something i Can do for you?
Cust: i want to you to lookat my bill, you promised me it would not be that high.
Me: okay lets take a look. Well sir the price is what i quted but you have addtional cahrges for ringtones and other downloads plus an actvation fee.
Cust(is searching for som...
(continues)
How do ppl not know they have to pay for things they buy?