Shop Talk
Crazy hospital lady
needs new battery, ask for what kind of phone, she says "rotamola", long pause....
me: "do you know what kind of rotamola phone you have?"...
cust: "nope",
me: "ok well can I have your tmobile #"
cust: I don't know my tmobile #
me" I can give you a # you can call to get your #"
cust "I'm in the hospital I don't have a pen"
I'm pretty sure she was in the loony bin....
me: "do you know what kind of rotamola phone you have?"...
cust: "nope",
me: "ok well can I have your tmobile #"
cust: I don't know my tmobile #
me" I can give you a # you can call to get your #"
cust "I'm in the hospital I don't have a pen"
I'm pretty sure she was in the loony bin....
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Do yall really say tmobile number? Is that a play off the company name?
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I have to, cuz people are retarded and they will give me a completely different number
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You cant just say wireless number? Your customer are idiots. And you have the nerve to take pride in customer satisfaction surveys? They probably thought they were being asked about Dominoes Pizza. 🤣
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I can say whatever the hell I want to to these damn customers...they are dumb anyways 😳
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dumb is right! b/c when you ask them for their number, they'll ask you if you want their house # or their cell #.. even tho they call into tmo... so, although not a requirement, we do have to say "what's your tmobile #"... it makes the call go more smoothly and makes it less stressful.
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exactly...When they give me the wrong # and I can't pull up the acct I repeat the number and they say "yes" so I ask "is this your tmo #" and they say "no thats the house # i am calling from"....cmon now!
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i hate when i repeat the number to the cust.. and they say yes.. 10 mins into the call it turns out thats not even a valid number..
than they give me a totally diferent number when i ask them to correct it..
plus they want to make it seem like its my fault
than they give me a totally diferent number when i ask them to correct it..
plus they want to make it seem like its my fault
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One time i asked for the Mobile number and they gave me it and then when i couldn't look up the account they where like is this cinguler, i have to say thank you for calling sprint at the beginning of the conversation and that company doesn't exist anymore stupid people
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whenever i say wireless number..
customers say.. "what"
so i have to say.. the number youre calling about..
to which they respond.. "the number im calling from"
to wich i wish i could say "look stupid.. the number you.. are.. having.. problems with.. the cell you . lost..was ..stolen . or whatever
customers say.. "what"
so i have to say.. the number youre calling about..
to which they respond.. "the number im calling from"
to wich i wish i could say "look stupid.. the number you.. are.. having.. problems with.. the cell you . lost..was ..stolen . or whatever
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i ask for their 10 digit mobile number and akot of them are like, "what, my zip code?" and ill say no and they will ask what number do you need and ill say your mobile number. then they give 7 digits and i ask for area code. then they ask why do i need that....(insert animated smiley with gun and mouth and brains projecting upward....)
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They should put that smiley on this site. Ive had the feeling that would illustrate SOO many times here. LOL
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$20 says we could set the world record for most often used emoticon in less than a week if we had that.
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I would use it right know, i just asked a lady for her cell number, she responds by telling me she cannot type the phone number in her phone while taking to me, i ask again she screams at me telling me she cant type them in becouse her phone doesent have numbers, then procedes to tell me she hates automated machines and hangs up, please some one kill me know, these poeple make me lose faith in the world
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if you get graded on time then yes its 'can I have your carrier number'
however in the store where they are pain all day long, and sometimes you just want to kill time and annoy the customer. Then you go along with the long way.
Whats your number?
Cust: house number
then I enter it it doesn't work, I screw around some more ask account questions, start doing stuff, then most of the way through I say this isn't working, then tell them 'What that was your house number?', we have to start all over with everything verification and make them restate their problem like I forgot the whole story from 2 minutes ago.
Just to kill some time, cuz that is what they are doing --WASTING MY TIME--!!
where's that damn suicide smiley? (inser...
(continues)
however in the store where they are pain all day long, and sometimes you just want to kill time and annoy the customer. Then you go along with the long way.
Whats your number?
Cust: house number
then I enter it it doesn't work, I screw around some more ask account questions, start doing stuff, then most of the way through I say this isn't working, then tell them 'What that was your house number?', we have to start all over with everything verification and make them restate their problem like I forgot the whole story from 2 minutes ago.
Just to kill some time, cuz that is what they are doing --WASTING MY TIME--!!
where's that damn suicide smiley? (inser...
(continues)
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this so happened the other day...
me: hello sir how can i help you
cust: i need a car charger
me: ok what phone do you have
cust: i dont know
me: ok let me see it
cust: i didnt bring it
me: ok whats your number it should be listed on your account
cust: i dont know that either... sorry (and walked away like his dog had been shot)
me: hello sir how can i help you
cust: i need a car charger
me: ok what phone do you have
cust: i dont know
me: ok let me see it
cust: i didnt bring it
me: ok whats your number it should be listed on your account
cust: i dont know that either... sorry (and walked away like his dog had been shot)
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