Shop Talk
Customers Make Mornings Wonderful!
This morning I was activating a customer's account.
Hot:Would you like to sign up for automatic payments per month w/ a credit/debit card? 🙂
Lady:Yeah.
Hot:May I please see the card you will be using for automatic drafts? 🙂
Lady: 😳 I need the card now?
Hot:Yes ma'am. To take down the info. 🙂
Lady:I don't need it. Why do you need the card info? My daughters always pay online and they never have to enter credit card information. 😲
Hot: 🤨 ... In order to make payments online yes, you DO have to enter the card info. 😕
Lady:... 😕 Ok. I'll pay here. Does my phone have Tex Mex?
Hot😛ardon? 😕
LADY: I said TEXMEX!
Hot:Text to Mexico? 😕
Lady:That's what I SAID!! 😡
Hot:Uh...Yes ma'am.
Lady...
(continues)
Hot:Would you like to sign up for automatic payments per month w/ a credit/debit card? 🙂
Lady:Yeah.
Hot:May I please see the card you will be using for automatic drafts? 🙂
Lady: 😳 I need the card now?
Hot:Yes ma'am. To take down the info. 🙂
Lady:I don't need it. Why do you need the card info? My daughters always pay online and they never have to enter credit card information. 😲
Hot: 🤨 ... In order to make payments online yes, you DO have to enter the card info. 😕
Lady:... 😕 Ok. I'll pay here. Does my phone have Tex Mex?
Hot😛ardon? 😕
LADY: I said TEXMEX!
Hot:Text to Mexico? 😕
Lady:That's what I SAID!! 😡
Hot:Uh...Yes ma'am.
Lady...
(continues)
...
I just love customers after holidays, they always seem so happy. (Being sarcastic here) 😈
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