Shop Talk
Stupidity at it's finest!
I just had a customer spend about 10 minutes trying to dial the refill number on their phone! 10 minutes to dial *XXXX! I told them a good 10 times the number, have walked them through it before multiple times, and so forth! ARRRRRRRRRRR!!!!!! I even entered it on her phone the third time she asked, and told her all she needed to do was hit the call button and follow the prompts... she it the hang up button.
I finally gave up, and just did it for her... bad part is she is about 16, so technology shouldn't be that challenging to her. The future of this country is screwed!
I finally gave up, and just did it for her... bad part is she is about 16, so technology shouldn't be that challenging to her. The future of this country is screwed!
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man, this girls gunna mess up my order at wendys. oh, wait, if she can't hit sent, maybe she can't hit enter and my lunch'll be free!!
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I wish it worked that way... I don't think she would make it at Wendys... maybe Subway, since then you can tell her over and over that you want turkey, not ham...
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i agree. thats why i tell customers just to come here and get refills from us. its done thru the computer system so no numbers to call & no hassle thank god 🙂
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I wish! My systems are separated, and management doesn't want us to go into the system and apply the time for them since we had issues in the past with it getting on the wrong number, and the hassle that brings with it. I can understand, maybe 1 in 5 customers really knows their phone number, the rest are "pretty sure" or no clue at all, neither of which is a good thing.
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understandable. when we enter the number here, it pulls their name up as well. so that gives us a little added security.
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I had a customer sit in my store for an hour trying to get through to Verizon Landline customer service to cancel their DSL..
And this was after I explained to her that we had no direct line, we were considered two seperate companies and complaining to me about how slowly her limewire was going would not make the customer service pick up any faster.
And this was after I explained to her that we had no direct line, we were considered two seperate companies and complaining to me about how slowly her limewire was going would not make the customer service pick up any faster.
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Because itunes is legal downloads and direct from a server.
Most people who use limewire install it as a default so for every song they are downloading there are 20+ people uploading from them.
Limewire is the bane of my existence atm since almost everyone around here uses it and I am stuck on crappy cable to begin with.
Most people who use limewire install it as a default so for every song they are downloading there are 20+ people uploading from them.
Limewire is the bane of my existence atm since almost everyone around here uses it and I am stuck on crappy cable to begin with.
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