Shop Talk
Low credit score, low IQ customer
Okay, customer bought a phone at this store last month, December 26th to be exact. Activated on a Flexpay account which means you pay for your first month's bill up front. Ok...
She comes in last night all P-O'ed because she gets a text message that says she needs to pay her bill by the 28th or her phone will be shut off. I look in to see why. *Sigh* 🙄 I explain to her that she paid for her first month's bill up front on December 26. It is now January 27th. The first month goes from 12/26- 1/28/2009. You need to pay the bill now so you can get service from now until 2/28.
Then she says "I understand that, but why did that short white dude tell me I wouldn't have to pay 'till February. 🤨 (apparently she does not u...
(continues)
She comes in last night all P-O'ed because she gets a text message that says she needs to pay her bill by the 28th or her phone will be shut off. I look in to see why. *Sigh* 🙄 I explain to her that she paid for her first month's bill up front on December 26. It is now January 27th. The first month goes from 12/26- 1/28/2009. You need to pay the bill now so you can get service from now until 2/28.
Then she says "I understand that, but why did that short white dude tell me I wouldn't have to pay 'till February. 🤨 (apparently she does not u...
(continues)
...
you should have, sometimes you gotta keep it real with custys they tend to appreciate that sometimes
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She wont cancel she was just wanting you to extend a free months service.
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flexpay was setup for ppl like that...
prevents overages.
we'd rather have a cust b!tch about service getting cut off instead of
b!tching about overages...
somebody should change her rate plan to prepaid, being that she cant handle a regular acct and got a flexpay..
which she cant even handle
i hate flexpay customers
prevents overages.
we'd rather have a cust b!tch about service getting cut off instead of
b!tching about overages...
somebody should change her rate plan to prepaid, being that she cant handle a regular acct and got a flexpay..
which she cant even handle
i hate flexpay customers
...
