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ARE YOU SERIOUS!!!!!

EdgarN

Jan 25, 2009, 8:55 PM
ok so i had this warm transfer from the prepaid dpt...... Hi Edgar im having an issue with this customer he is not getting the "G" on his sidekick (the G its what indicates ont he sidekick that they have data service), ok no proble bring him over,,,

So, i was with the cust, did the troubleshooting like 20 times cause i was able to see here that he had data service after my first troubleshooting, i asked the cust, sir r u getting the "G" now, no I only see a black phone there,,

Well I did everything that I could have done, and then it came to my mind this, sir, Can u please tell what exactly u see on the screen right now? Well, its asking me to call custmer care for a PUK code...

OOOOOOMMMMMMMFFFFFFFFFGGGGGGGG!!!!!!!!!!!!!!! !!!!!!!!...
(continues)
...
ccareatatt

Jan 26, 2009, 12:46 AM
Dont you hate it when you take the prior reps word on what the problem is?
...
EdgarN

Jan 26, 2009, 5:00 PM
hell yeah!!! and i just wanna kick their as$
...

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