Shop Talk
Treo 650. Garbage????
At my store we have sold 3 Treo 650's and done 3 exchanges for different phones. Everyone said they had the same problems. Dropped calls, frozen screens, and phone making uprompted calls. Has anyone else had similar experiences?
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its not the phone. theres an interoperability problem with the 64k sim. try giving out the old 32k sim with it instead.
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Interoperability Issues with Gemplus 64K SIM Card:
Interoperability issues between the Treo 650 and the Gemplus 64K SIM were discovered last week. In 25% to 33% of activations with Gemplus 64K SIMs, one or more of these problems occurred: voice mail retrieval numbers were corrupted; touch screens and keyboards froze; or the device reset itself repeatedly. Investigation of root causes for this phenomenon is ongoing.
Workarounds for the SIM interoperability issue include activating the Treo 650s with Axalto 64K SIMs or 32K SIMs of any brand. Substantial numbers of 32K SIMs are still available for all markets except for the Empire market.
Interoperability issues between the Treo 650 and the Gemplus 64K SIM were discovered last week. In 25% to 33% of activations with Gemplus 64K SIMs, one or more of these problems occurred: voice mail retrieval numbers were corrupted; touch screens and keyboards froze; or the device reset itself repeatedly. Investigation of root causes for this phenomenon is ongoing.
Workarounds for the SIM interoperability issue include activating the Treo 650s with Axalto 64K SIMs or 32K SIMs of any brand. Substantial numbers of 32K SIMs are still available for all markets except for the Empire market.
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