Shop Talk
I'm a very important person
employee-Alright lets take a look at your account to see if your under warranty or can upgrade.
customer-I just need a new blackberry.
employee-in order to properly assist you with your problem i will need to access your account to discuss your options with you.
customer-I have had your service before you were probably born! ok my number is 555-555-5555.
employee-(snickers to himself after seeing account) customer the phone you have is 3 years old so is no longer under warranty. you are eligable for an upgrade, lets discuss your options about getting into one of the newest blackberrys.
customer-...
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16 year old female customer: I broke my iphone. It's my 6th one. Does my mom have to buy me a new one?
me: yeah, pretty much.
This gentleman just so happens to be the son of a very important person in the financial industry. His daughter looks like she's inbred, and he's flipping out on me because her tilt isn't working properly. They had to do a warranty exchange and demanded that I place the call. Then he refused to listen to the disclosures and asked the woman on the phone several questions regarding the disclosures.
Now, to be nice, I told him that when he gets the new phone in, he can bring BOTH phones to me as well as his daughter's laptop and I'll transfer everything. I specifically asked what operating system was on her laptop. He looked confused, so I asked if it was windows or mac. He said windows. Comes back in a few days later w...
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beergirl said:
I also mentioned that I couldn't figure out how someone with so little common sense could have so much power, and that until he could speak to me like a human being, he and his ugly daughter could solve their problems by themselves.
Yeah... I question that.
๐คจ
Recently a customer came into the store and my coworker started working with him. He was having issues with his instinct, specifically dropped it in water. She explained to him that she has to place the order with Asurian for a new one before we activate his old phone as a temporary phone, and he said ok... and then paused. He pulled out his mail in rebate and asks her if she can do anything about it.
After inspecting it she see's that he had to send it in MONTHS ago to get the 100 dollars back. She explains that she cannot do anything about it, and gave him the phone number to the rebate department, hoping they can.
After she explained to him that she can't do anything, he goes off. He starts ranting an...
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beergirl said:
Of course, but where else can we make fun of them?
True! That's why I come to shop talk to read about these stories! I am not dissin' I love this guy's post.