Shop Talk
Longest call ever?
So I was reading through some funny and ancient threads in Shop Talk and I cam across a topic similar to this, so what are some of yours?
My longest so far was an hour and a half long call where I was trying to teach an old woman how to use the WAP browser on her phone, she didn't understand how to put the phone in T9 mode, and apparently hit the keys so slow in ABC mode that she had a string of "m"s before we were able to get a single "o" for "Google".
My longest so far was an hour and a half long call where I was trying to teach an old woman how to use the WAP browser on her phone, she didn't understand how to put the phone in T9 mode, and apparently hit the keys so slow in ABC mode that she had a string of "m"s before we were able to get a single "o" for "Google".
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I remember back in the day when we first started porting numbers I would be on hold for like 3 hours. Basically our store would draw straws and that person had to take care of all the port problems that day. Then they would spend 45 mins to 2 hours on the phone checking all the number ports. 3 weeks to transfer a number made people really happy. 😉 Stupid At&t.
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3 hour long call when i worked in warranty for big blue. Nobody would help my custy out. I can't remember what we were doing but I ended up figuring it out on my own in the end.
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Well Ive had several long calls, but I love it when I get a call and ask the customer to give me their wireless number and they dial it into the phone haha.... Do I really sound like a robot?? jeeez
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Six and Half hours when lnp was first released trying to get ahold of att wireless's porting department. After 45 min I told the cust i would just call her back once I got someone she was surprised when I called back 6 hours later to transfer her.
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