Shop Talk
I CAN'T BELIEVE IT!!!
m = me
wc = wonderful customer
(so already u know this is one of a kind experience)
m: thank you for calling your wireless carrier how may I help you?
wc: Yes I called roadside and they said I had to pay for them to unlock my car. So one of your reps gave me a credit for the cost to unlock.
m: I see and how might I be of assistance?
wc: well the roadside guy didn't charge me so I wanted to let you know to debit that credit back to my account.
m: 😳 wow