Shop Talk
Anyone else have this same problem?
I work for an agent of Alltel and in order for us to take Cash payments for Alltel we use a program called CheckFreePay. This program is set up to take cash payments from all sorts of companies (car payments, credit cards, etc...) Anyways, I have just recently had a lot of people come in to pay their car payment and they get upset that I can't see their account info, or answer their questions....Like I actually work for these companies too. No, my shirt says Alltel...If I worked for all the companies I would look like a Nascar....... These are not Alltel customers so they benefit me in no way at all....I make nothing off of taking payments. They are rude and disrespectful and it's bullsh*t. Why should I be expected to provide customer...
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the great old "pass the buck"...i work internally for sprint and i love when sales agents transfer calls to me to purchase phones, when its their f-ing job to do just that...all cell carriers motto "f it, if i dont do it, someone else will."
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Wow....Great idea....I'll just tell them no and to leave.....They probably won't call my owner or anything like that.
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