Shop Talk
‹ all discussions
show all 8 replies
Just bend over and take it...
That's what our call center is pretty much telling us to do. We are at the tail-end of White Glove training, which came with a few surprises.
With all this new responsibility we are attaining it comes with some lovely new perks.
1) No pay raise. They figure we should do this with the same pay we have been recieving and if we don't like it, they'll show us the door.
2) They completely changed our schedules on us. I used to work four 10-hour days from 8 AM to 6:30 PM, with Wed, Thurs, Fri off. Now they decide to make my team's shift from 11 AM to 9:30 PM with Tues, Wed, Thurs off.
This may not seem like a big deal to most, but to completely change everything around on us without giving prior warning or any choices...it just seems w...
(continues)
...
gee sounds like embarq - ooohh wait embarq=sprint so yeah, figures
...
HEY!!! DONT BASH SPRINT..THEY ARE THE BEST COMPANY TO WORK FOR AND I LOVE THEIR SERVICE. I NEVER HAVE A DROPPED CALL AND THEY NEVER MESS UP MY BILL...I NEVER HAVE OVERAGES AND THE CUSTOMER SERVICE IS THE BEST!!!!
OH CRAP, I'M IN THE WRONG FORUM...I THOUGHT THIS WAS THE COMPULSIVE LIARS FORUM...OOPS...
GO SPRINT!!!!
...
Adam...you call in for dropped call credit every single month.
So, where do you want to work when we quit here?
...
Hmm...I don't think so, because I believe they working in the same billing system. And I'd rather shave my eyeballs than stay in this system.
🙂
...
Get used to it. Sometimes they don't even give you lube.
...
I don't think I would really expect lube from them. Maybe a sheet of sandpaper to wipe up the blood. After the complimentary lemon and saltwater mixture poured on it.
And I'd better not put the customer on hold for too long while they're doing it.
...
BOHICA - Bend Over Here It Comes Again! 🤣
...
‹ all discussions