Shop Talk
Fu*kin Passwords.
Why is this such a big problem for customers?
Seriously, I added up the time I spent today JUST resetting passwords. 42 minutes. Granted today was a teeeeeny bit more unusual, but I would estimate I spend at least 25-30 minutes a day resetting forgotten account passwords for morons. WHY IS IT A HASSLE TO REMEMBER FIVE NUMBERS?
Then the really stupid thing, of course, after waiting 5 minutes for them to stop rambling passwords and stuff... is that when I finally am able to change the password... THEY CHANG...
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*sigh*
And then there's always...
"May I have your PIN?"
"You mean my PIN number?"
"Yes, ma'am."
"6671."
"It will be 6-10 digits, ma'am."
"...then it's giants67."
"Numerical digits, ma'am." (God, I feel like a moron)
ninjanewton said:
"May I have your PIN?"
"You mean my PIN number?"
NO! I mean your PIN!
It irks me to no end when people say PIN number. It's not a Personal Identification Number Number. It's just a Personal Identification Number. God, I'm almost glad I threw out my back just so I have a few days without dealing with these types of people.
And they get so angry when I correct them. It may not be such a big deal, but when I hear fourty or so people say that every day...
It just gets to me.
So yeah i ...
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btw... its a lung condition caused by microscopic dust inhaled by miners
pneumonoultramicroscopicsilicovolcanoconiosis
Well, the medical name is shorter than the layman's name.
As quoted from above:
"(On a real quick side note about something DUMB with that word : It is currently the longest word in the world. It beat out "Anglosterechtopitonomoutrouphy" at the 1950 World's Fair in Chicago Illinois. An injunction has been filed by the International Word Committee (IWC) by Dr. Gerald Dean Hobart PhD -- the world-renowned linguist from Brown Mackie College -- for violating code BN871.3 subsection 12 of IWC Rule Book for being "NONSESICAL." Hearings will begin June 9, 2008.) "
...And there's also the "My name is Joe blow and I need a (insert random accessory here) for my (insert any phone here)...my mobile number is xxx-xxx-xxxx and my password is flowers." ..."Sir, I do apologize but my system does not show me passwords, I do need the last 4 of y...
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Me: "ok sir, can i have you password>"
C: "americafreedom"
Me: "sorry sir, that is not you password. You can take 2 forms of i.d. to a store and get that reset." (password being americasfree)
C: "Is this how you treat american soilders fighting for foregin people like you! I want your manger!"
Me: "ok sir, there is a 10 to 25 min hold time for a manger. And they will tell you the same thing." 🙂
Funny thing is the customer waited 30 mintues just to hear go to a store 🙂