Shop Talk
Store Hour Question?
Now we are presently in the process of extending our hours of operation by tacking on an additional hour to the open as well as the closing of the store. This hours aren't in effect and its at the discretion of the sales people wether or not to stay open til 8. Now it its not busy I am not going to stay open that full hour, I don't work here for the hourly wage like the part timers that want to stay. Who would you side on? Now keep in mind people who know our store, know our store hours as they have been for the past three years.
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Extending store hours almost never comes with hiring additional staff. What happens is you end up making it short handed at other times of day to cover the extra hours. You either have a skeleton crew at open/close or you short yourself in the middle of the day when the traffic is busiest.
At the end of the day, it comes down to whether there is enough customer volume to justify it. If there is then great, but don't open early or close later if that shorts you during the middle of the day. You'll just wear out your reps and end up making customers wait during the peak times.
At the end of the day, it comes down to whether there is enough customer volume to justify it. If there is then great, but don't open early or close later if that shorts you during the middle of the day. You'll just wear out your reps and end up making customers wait during the peak times.
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