Shop Talk
For people that work at kiosk
Do people actually by service and phones from kiosk? Why wouldn't people just go to a store?
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yes, my kiosk is in a grocery store and we do on average 60-80 lines per month and a few thousand in accessories
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holy crap so is ur kiosk like a division of a store thats close by or just by itself
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agent, only location; the next store is corporate about 5ish miles away
We also serve a good hand full of business customers within the 50 line mart each and one much larger.
We pride our selfs in A+ customer service.
We also serve a good hand full of business customers within the 50 line mart each and one much larger.
We pride our selfs in A+ customer service.
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that would be nice dude
just wondering how much commission do u get from a sale like that
just wondering how much commission do u get from a sale like that
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What type of people do you sell service to? I'm guessing it all prepaid. I thought people went to kiosk to buy cool lights for a phone.
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I work in a kiosk in the mall. We do pretty good here for being in a small town.
People buy from a kiosk as opposed to a store for a variety of reasons. They are already in the mall taking care of other things, doing other shopping and it's less of a hassle to stop by here than to go into a store. Most of the time there is less of a wait at the kiosks than there is at the stores. We pride ourselves on our product knowelege and customer service and we have a large base of regular customers that deal with us.
People buy from a kiosk as opposed to a store for a variety of reasons. They are already in the mall taking care of other things, doing other shopping and it's less of a hassle to stop by here than to go into a store. Most of the time there is less of a wait at the kiosks than there is at the stores. We pride ourselves on our product knowelege and customer service and we have a large base of regular customers that deal with us.
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well the thing with working in a kiosk too is especially in a mall u are gonna have a lot of ppl that would normally not go into a store that walk by stop and look
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I want to know where people got the impression that a Store can do more for them than a Kiosk. With the exception of a place to sit, we can do the same if not better. A lot of our customer base is people who are fed-up from being mis-treated at a COR. Which isnt to say is completely their fault, they have a ton of customers...it would be insanely hard to please every single one...
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Yes lots of people do
They come here because our corporate store always has a huge wait time, we are just a sales location so we don't have that here. Given that, we have more time to engage the customer and attain their trust.
I used to work at our corporate store, I know how it is over there vs working here.
They come here because our corporate store always has a huge wait time, we are just a sales location so we don't have that here. Given that, we have more time to engage the customer and attain their trust.
I used to work at our corporate store, I know how it is over there vs working here.
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I also used to work for a corporate store, and now I'm at a kiosk. I did not think I would like it at first, but here are some pros about it. When you are working at a corporate store typically there are 10 plus reps all fighting for the same sale. Where as in a kiosk usually its only myself, I get all the sales for that day. Some people who buy at a kiosk its an impulse buy thats where the salesperson has to come out and take over to close the sale.
Since I started in Nov 07 I have hit between 120% to 169% over my quota. Once again the reason, less reps more opportunity for me to close. End of the month comes party time.
Cheers
Since I started in Nov 07 I have hit between 120% to 169% over my quota. Once again the reason, less reps more opportunity for me to close. End of the month comes party time.
Cheers
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well i think its cause some people are impulse shoppers and sometimes dont even know they are getting a phone till they see us and think "maybe i should get a phone" so there is reasoning to go to a kiosk not to mention the great customer! 😁
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