Shop Talk
Why can't more people be like this?
Me = M
Custie = C
M = *insert generic greeting here*
C = Yes, I'd like to change my text plan. (knows exactly what he wants, and doesn't tell me a life story about why he wants it)
M = Can I have the mobile number, area code first?
C = Yes, it's 999-999-9999 (Gave me the right number, on the first try!)
M = For security reasons, I'll need the password on the account.
C = Sure, it's ****** (gave me the right one!)
C = I want to add the 1500/unlim VZW package to this line, please.
M = Ok, if I add that with the beginning of the cycle, it will cover your current usage, but you get charged twice on the next bill, once for this month, plus a month in advance.
C = That's fine, I need the package. If you saw my balance, ...
(continues)
Custie = C
M = *insert generic greeting here*
C = Yes, I'd like to change my text plan. (knows exactly what he wants, and doesn't tell me a life story about why he wants it)
M = Can I have the mobile number, area code first?
C = Yes, it's 999-999-9999 (Gave me the right number, on the first try!)
M = For security reasons, I'll need the password on the account.
C = Sure, it's ****** (gave me the right one!)
C = I want to add the 1500/unlim VZW package to this line, please.
M = Ok, if I add that with the beginning of the cycle, it will cover your current usage, but you get charged twice on the next bill, once for this month, plus a month in advance.
C = That's fine, I need the package. If you saw my balance, ...
(continues)
...
well ya kno, for every 1 of those there are 10 of these:
M: *generic greeting*
C: my contract is up, what's free (automatically kno he doesn't want ANYTHING that will make you money)
M: well i see you have new every two credit, so there are lots of phones for free after the rebate for instance-
C: well i don't want to pay a rebate! walmart has the razer for free with no rebate (compares us to walmart 👿 )
M: well sir, walmart can't honor your NE2 discount so i can actually offer you better phones for free after the rebate.
C: hmm... well... let me see... alright, i'm gonna go grab my wife and ask her what she wants (already kno he wont be back, whatev)
M: *generic greeting*
C: my contract is up, what's free (automatically kno he doesn't want ANYTHING that will make you money)
M: well i see you have new every two credit, so there are lots of phones for free after the rebate for instance-
C: well i don't want to pay a rebate! walmart has the razer for free with no rebate (compares us to walmart 👿 )
M: well sir, walmart can't honor your NE2 discount so i can actually offer you better phones for free after the rebate.
C: hmm... well... let me see... alright, i'm gonna go grab my wife and ask her what she wants (already kno he wont be back, whatev)
...
We are out there. The reason you don't see us is we are not in your store or on the phone every month whining about something for nothing or my bill is too high!
...
When I call in for a customer I just give them my dealer code so the store and I get credit for the sale.
...
OfAMightDivine said:...
Me = M
Custie = C
M = *insert generic greeting here*
C = Yes, I'd like to change my text plan. (knows exactly what he wants, and doesn't tell me a life story about why he wants it)
M = Can I have the mobile number, area code first?
C = Yes, it's 999-999-9999 (Gave me the right number, on the first try!)
M = For security reasons, I'll need the password on the account.
C = Sure, it's ****** (gave me the right one!)
C = I want to add the 1500/unlim VZW package to this line, please.
M = Ok, if I add that with the beginning of the cycle, it will cover your current usage, but you get charged twice on the next bill, once for this month, plus a month in advance.
C = That's fine, I
(continues)
...
