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AT&T WARRANTY QUESTION
smileJan 31, 2008, 12:24 PM
I HAVE A BLACKBERRY 8310 AND ITS NOT CHARGING. IM STILL UNDER WARRANTY BUT I WAS WONDERING IF MY PHONE IS REALLY THE GREY ONE AND I TELL THE WAR PEOPLE IT IS RED...WILL THEY EVER KNOW THE DIFFERENCE?
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When they pull up your account they wouldn't be able to tell what color you have so if you tell them red they would expect a red one to be sent back but its not really the biggest issue with the device.
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Personally I would tell them the truth. You don't want to give them any reason to deny your claim.
If you want it that bad, I would tell them that you originally wanted the red one, but the store was out of stock.
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also make sure you aren't trying to use a v3 charger. i know that sounds weird but while the pearls will charge on any old v3 car/home charger, the curves will not.. just an idea.
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