Shop Talk
blah
CST: My name is Anne. Aww, You have to work on a holiday?
ME: ... um.. yeah..
dream response (ya. I have to work because there are customers who like to call into customer service,.. especially on holidays.)
Don't customers have something better to do?
I would understand if the phone wasn't working or something.. But to just rant and complain on their high bills?? C'mon! It does sometimes suck to work for a company who has 60 million some customers..