Shop Talk
customer of the day!!!!!(long)
ok...i work for all tel in a mall kiosk...ALLTEL being in big bold letters everywhere...this guy (probably in his late 30's, early 40's) comes to the booth and the first thing he asked me was why is his phone turned off? first thing i ask is did he pay his bill, just to get that question out of the way...he said he has the bill coming out of his checking account every month and he has had the service for about 7 years...so, i asked him for his MOBILE number so i could look up his account...he proceeds to pull a cell phone out of his pocket to look up his number (which was kinda strange)...after about 3 trys i still couldn't pull his number up...so i asked him if he had his phone with him and he said he had it in his car and i told him to ge...
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You had a potential sale! You should have said, "yeah that centrytel or whatever company is complete garbage. Let me show you some good phones right over here."
Sounds like he would've been dumb enough to do it right on the spot haha.
Sounds like he would've been dumb enough to do it right on the spot haha.
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i wish sometimes I worked at a store so when something like that happens I could laugh right at their faces it would be like revenge of the customer service rep.
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That happens once or twice a year at our store, but it's always been an older man or woman in their 70's or 80's with a cordless home phone.
We hold in the laughter and try to politely point them at Wal-mart to get a new one.
🤣
We hold in the laughter and try to politely point them at Wal-mart to get a new one.
🤣
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🤣 🤣
I had a similar experience with an elderly customer, who came in and complained that her phone wasn't working anymore. I asked her if for her info, and if I could see the phone. She reached into her purse and pulled out a TV remote...
I nearly died laughing at that point!
🤣
I had a similar experience with an elderly customer, who came in and complained that her phone wasn't working anymore. I asked her if for her info, and if I could see the phone. She reached into her purse and pulled out a TV remote...
I nearly died laughing at that point!
🤣
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